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Terms of Service

Last updated: 2026-10-13

1. The service

DeclutrMail (“DeclutrMail”, “we”, “us”) is a Gmail cleanup service. It shows you your inbox organized by sender, recommends cleanup decisions, and — when you approve them — performs actions on your Gmail on your behalf: Keep, Archive, Unsubscribe, Later, or Delete. Manual mail-moving actions are previewed before they run and recorded in an activity log. Archive, Later, and Delete use the30-day Activity Undo window on every plan. Delete also has separate Gmail Trash recovery, normally up to 30 days unless Trash is emptied sooner. By creating an account or using DeclutrMail you agree to these terms and to our Privacy Policy.

2. Eligibility and your Google account

DeclutrMail works with Gmail. To use it you need a Google account and you must grant DeclutrMail OAuth access to that account. Your use of Gmail itself remains governed by Google’s own terms, and Google may revoke or limit API access in ways outside our control. You must be at least 18 years old (or the age of majority where you live) and legally able to enter into these terms.

You are responsible for the accuracy of the account you connect and for keeping your sign-in method secure. Connect only mailboxes you own or are authorized to manage.

3. Actions run on your instructions

DeclutrMail changes your Gmail only at your instruction: a choice you approve directly, or a rule you turned on. Before you archive, move to Later or delete email in Triage or Senders, DeclutrMail shows the current matching count, a sample when one is available, and the planned Gmail changes. Matching mail is resolved again when the action runs, so the final affected count can change. Autopilot rules show a preview before activation; once enabled, matching future mail can run without a new per-message approval. You are responsible for reviewing previews and rule scope before approval. Before a manual action moves email, you see the count and what changes in Gmail. You can undo Archive, Later, and Delete from Activity until the deadline shown there. Deleted email also stays in Gmail Trash for up to 30 days unless you empty Trash sooner. A sent unsubscribe request cannot be taken back. Before an Autopilot rule starts, you see what it would do to email already in your inbox. Low-engagement Archive and new-sender Later always wait for your approval; other presets can act if you choose.

Unsubscribe actions use the mechanisms senders publish. We cannot guarantee a sender honors its own unsubscribe process, and a delivered request cannot be withdrawn.

4. Plans and billing

DeclutrMail offers a Free plan, a one-time Backlog Pass, and a yearly Plus subscription. Current pricing and what each plan includes are shown at purchase time. Subscriptions renew automatically until canceled; you can cancel at any time and keep access until the end of the period you paid for.

The Backlog Pass is a one-time payment for 30 days with no monthly limit on one Gmail account, and never renews. Buying another Backlog Pass adds 30 days to the end of your current one.

Paddle is our merchant of record and reseller, so you buy your plan from Paddle. Paddle handles payment, tax and invoices, and Paddle’s buyer terms apply to the purchase. This is the same everywhere, including India.

If you already pay in rupees through Razorpay, your plan carries on and you can still manage it in Plan & billing. You can cancel there; to change, pause or restart it, email support@declutrmail.com. For these plans, DeclutrMail is the seller.

Refunds are described in our Refund Policy. To ask for a refund, contact Paddle or email support@declutrmail.com. A subscription marked past due keeps subscription access for up to 14 days after its billing period ends. If the provider supplies no period end, the window starts when the past-due event is processed. Access can end sooner if the provider cancels or halts the subscription. When subscription access ends, your plan is Free unless a separate complimentary grant still applies; your data is not deleted.

Paddle offers a 30-day pause: your paid access ends right away and billing restarts automatically after 30 days. Gmail accounts you already connected keep working after a downgrade. You can’t connect more while you’re over your plan’s limit.

5. Acceptable use

You agree not to:

  • use DeclutrMail on a mailbox you do not own or lack authorization to manage;
  • use the service for anything unlawful, or to violate Google’s terms;
  • probe, overload, or disrupt the service, circumvent rate limits or plan limits, or access it by any means other than the product and interfaces we provide;
  • reverse engineer the service except where law grants that right;
  • resell, sublicense, or white-label the service without our written agreement.

6. Early-stage service

DeclutrMail is a young product under active development. Features may change, be added, or be removed; sync may occasionally lag behind your mailbox; and we may impose reasonable usage limits to keep the service healthy for everyone. We will not remove a capability you paid for mid-cycle without a remedy (such as a pro-rata refund).

7. Your data

Your mailbox is yours. What we store, what we never store, and how to export or delete your data are described in the Privacy Policy — in short: we store message details including sender, subject, Gmail’s short preview, dates, labels, read/unread state, recipient addresses on mail you sent, unsubscribe headers, and Gmail’s size estimate — and we never fetch or store full message bodies or attachments. You grant us only the limited license needed to operate the service on that data for you.

8. Disclaimers and limitation of liability

To the maximum extent permitted by law, DeclutrMail is provided “as is” and “as available”, without warranties of any kind, express or implied. We do not warrant that the service will be uninterrupted or error-free, or that a reversible action remains recoverable after its documented window. A delivered unsubscribe request is one-way from the time it is accepted by the sender.

To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, special, or consequential damages, or for loss of profits, revenue, or data; and (b) our total aggregate liability arising out of or relating to the service is limited to the amount you paid us in the 12 months before the event giving rise to the claim (or USD 50 if you have paid us nothing). Nothing in these terms excludes liability that cannot be excluded under applicable law.

9. Termination

You can stop using DeclutrMail at any time: disconnect your inbox, or delete your account from Settings (deletion mechanics, including the grace period and undo windows, are described in the Privacy Policy). We may suspend or terminate accounts that violate these terms, abuse the service, or create security risk — with notice where practicable. Sections 7–10 survive termination.

10. Governing law

These terms are governed by the laws of India, and the courts at Mumbai, Maharashtra have exclusive jurisdiction over disputes arising from them — except that if you purchased through Paddle as merchant of record, the transaction itself is governed by Paddle’s buyer terms. If you are a consumer, you keep any mandatory protections of the law of the country where you live.

11. Changes to these terms

We may update these terms as the product and the law evolve. For material changes we will notify you by email or in the product before they take effect; continuing to use DeclutrMail after that date means you accept the updated terms. The date at the top of this page always reflects the latest revision.

12. Contact

Questions about these terms: support@declutrmail.com