Before you connect? Read the product and permission FAQ.
What does DeclutrMail store from my Gmail?
We never fetch or store full email contents. DeclutrMail stores these Gmail details: Gmail message and conversation IDs; Sender name and email address; Subject line; Gmail preview snippet (the short text shown in your inbox list); Date received; Gmail labels; Your Gmail label names; Read or unread state; Whether a message was sent by you; Recipient email addresses from To and Cc on email you sent; Unsubscribe links and whether one-click unsubscribe is supported; Estimated Gmail message size. The privacy policy separately explains the account, preference, action, service-provider, and billing records needed to run the service. Privacy policy
How does Unsubscribe work?
When a legitimate sender exposes the standards-based one-click unsubscribe method, DeclutrMail can submit the request and track its outcome. When the sender exposes only a mailto address, DeclutrMail opens a prepared Gmail draft: you send it yourself, and nothing is auto-sent. The sender controls whether and when future delivery stops. Existing email stays where it is unless you separately approve Archive or Delete.
Can I unsubscribe from all my newsletters at once?
There is no single “unsubscribe from everything” button. DeclutrMail ranks your senders by how much they email you so you can start with the busiest. Every plan lets you review and act on several senders at once; on Free, those actions count toward the monthly limit. One-click requests run separately. When a sender requires an unsubscribe email, DeclutrMail gives you a checklist of prefilled Gmail drafts to open and send. Senders without an unsubscribe option are skipped so you can choose Archive instead. Compare plans
What do Archive, Later, and Delete actually do in Gmail?
Keep records your decision for a sender. Archive moves matching email out of Inbox but keeps it in Gmail All Mail. Later moves matching email out of Inbox and adds DeclutrMail/Later. Delete moves matching email to Gmail Trash. Each action starts with inbox email; Delete alone can also include a sender’s archived email when you choose that option before confirming. Manual Archive, Later, and Delete do not create rules for future email.
Can every DeclutrMail action be undone, and for how long?
No. Archive, Later, and Delete expose Activity Undo while their undo window is open — 30 days on every plan. Delete also has separate Gmail Trash recovery for up to about 30 days unless Trash is emptied sooner. Keep and Protected are sender settings you can change again. A delivered unsubscribe request cannot be recalled.
How do I disconnect a Gmail account?
Open the Gmail account menu at the top of the app and choose Disconnect for that Gmail account. That removes DeclutrMail’s access to it and stops all scanning and changes right away. Your history is kept, so you can reconnect later. You can also remove DeclutrMail’s access from your Google Account’s permissions page.
How do I delete my account?
Settings → Privacy & Data → Delete account. Deletion has a 7-day grace period during which you can change your mind. If you have actions still inside a longer undo window, deletion is scheduled after the latest window expires — so undo keeps working for its full window. Data retention and deletion
What is the difference between Autopilot’s Watch first and Act now modes?
Plus and Pro include five preset rules. Turning one on first shows a preview of matching email. The low-engagement Archive and new-sender Later presets always collect suggestions for your approval. Other presets can act on future matches if you choose Act now, or collect suggestions if you choose Watch first. Custom rule creation is not part of the launch product, and every rule can be paused.
What do the plans include?
Free costs nothing and needs no card. It includes 1 Gmail account, Senders, Triage, Later and Activity, and 1,000 emails cleared a month. Only Archive and Delete count; Unsubscribe, Keep, Later, previews and Undo never do. Plus is $59 a year: no monthly limit, up to 2 Gmail accounts, the Screener, Autopilot rules and Quiet hours. The Backlog Pass is $19 once, for one Gmail account: no monthly limit for 30 days, plus the Screener and Autopilot while it lasts, and it never renews. On every plan, you can undo Archive, Later and Delete for 30 days. Pricing
What counts toward the free 1,000, and when does it reset?
Archive and Delete count each email they clear. Unsubscribe, Keep, Later and Undo don’t count. The free 1,000 resets each month on the day you signed up.
How do I cancel, update my payment method, or get an invoice?
Open the account menu → Billing, or Settings → Plan & billing, to cancel, review invoices, or manage your payment method. Cancellation stops renewal; it is not a refund. Paddle supports self-serve plan and payment-method changes. If you pay in rupees, email support@declutrmail.com to change, pause or restart your plan. You can cancel here.
Can I choose or switch billing currency?
Checkout lets you choose USD/Paddle or INR/Razorpay when both are available for your selected plan. INR prices are independently set, not converted from USD. To pay in another currency, cancel first and subscribe again after your plan ends.
Is there a refund policy?
Yes. Ask within 14 days of any charge and we refund it in full, once per customer. Email support@declutrmail.com with “refund” in the subject. See the refund policy for full terms
How do I reach support?
Email support@declutrmail.com — we reply within 2 business days. Privacy and data requests go to privacy@declutrmail.com. Contact
Didn’t find your answer? Email support@declutrmail.com or see the contact page.