Questions worth answering before Gmail access
What is stored, what each action changes, where recovery stops, and how DeclutrMail fits beside Gmail. No universal-undo shorthand.
Google OAuth verification approved April 21, 2026, and CASA Tier 2 assessed by TAC Security. The approval covers the one restricted permission we request, gmail.modify, and TAC Security’s letter of validation was submitted to Google on April 15, 2026. We never fetch or store full email contents.Google OAuth verification approved April 21, 2026, and CASA Tier 2 assessed by TAC Security · We never fetch or store full email contents.Security details: Google verification and independent assessment
What is DeclutrMail?
DeclutrMail is a companion for Gmail that groups recurring email by sender, shows volume and Gmail marked-read rate, and lets you choose Keep, Archive, Unsubscribe, Later, or Delete. Marked-read flags are context, not proof that someone read an email. Gmail remains the place where you read complete emails and check the final result.
Does DeclutrMail replace the Gmail inbox?
No. DeclutrMail is deliberately not a full email reader or composer. It organizes review by sender and Gmail actions, then links back to Gmail for full content, conversations, search, Trash, and account controls.
What Gmail data does DeclutrMail store?
DeclutrMail stores these Gmail details: Gmail message and conversation IDs; Sender name and email address; Subject line; Gmail preview snippet (the short text shown in your inbox list); Date received; Gmail labels; Your Gmail label names; Read or unread state; Whether a message was sent by you; Recipient email addresses from To and Cc on email you sent; Unsubscribe links and whether one-click unsubscribe is supported; Estimated Gmail message size. It also stores sender totals and read rates, your decisions, automation settings, Activity history, and account preferences needed to run the service.
Does DeclutrMail fetch full email bodies or attachments?
No. DeclutrMail requests only the listed Gmail details. Full email contents, HTML, attachments, embedded images, and raw email source are never fetched or stored. The subject line and Gmail preview snippet are stored, so the app does receive some text even though it never receives the complete email.
Are any Gmail details sent to an AI provider?
Only if you allow AI in the app. Then, to explain a suggestion, Anthropic receives the sender’s name and domain and the facts behind it, without subject lines or snippets. The Daily Brief (part of Pro; waitlist only for new accounts) may send the sender, subject line and Gmail preview snippet to write a short summary. Neither sends full email contents or attachments. Until you allow it, or after you turn it off in Settings → AI, explanations are written from our rules.
What do Keep, Archive, Later, and Delete do?
Keep records your decision for a sender. Archive moves matching email out of Inbox but keeps it in Gmail All Mail. Later moves matching email out of Inbox and adds DeclutrMail/Later. Delete moves matching email to Gmail Trash. Each action starts with inbox email; Delete alone can also include a sender’s archived email when you choose that option before confirming. Manual Archive, Later, and Delete do not create rules for future email.
Does archiving a sender automatically archive future messages?
No. Manual Archive acts on the current matching inbox messages. For exact future routing, create a Gmail filter. On Plus and Pro, the low-engagement Archive preset collects suggestions about future mail for your approval; it does not silently archive new messages.
Can every DeclutrMail action be undone?
No. Archive, Later, and Delete expose Activity Undo while their undo window is open — 30 days on every plan. Delete also has separate Gmail Trash recovery for up to about 30 days unless Trash is emptied sooner. Keep and Protected are sender settings you can change again. A delivered unsubscribe request cannot be recalled.
Where do I find an active undo?
Activity is the dependable place to review completed actions and use Undo when it is available. The option to undo a recent change follows you as you move between your email screens, like Senders, Triage and Activity. It doesn’t show on account pages such as Plan & billing, Privacy & data and Help.
How does DeclutrMail Unsubscribe work?
When a legitimate sender exposes the standards-based one-click unsubscribe method, DeclutrMail can submit the request and track its outcome. When the sender exposes only a mailto address, DeclutrMail opens a prepared Gmail draft: you send it yourself, and nothing is auto-sent. The sender controls whether and when future delivery stops. Existing email stays where it is unless you separately approve Archive or Delete.
Can I undo an unsubscribe request?
Not after it has been delivered. The request has reached another organization, and email unsubscribe standards do not provide a universal retract operation. If you change your mind, subscribe again through the sender. Undoing a separately archived backlog does not resubscribe you.
Should I unsubscribe from suspicious or phishing email?
No. Interacting with an untrusted unsubscribe link can confirm that your address is active or lead to a malicious site. Use Gmail’s Report spam or Report phishing controls for suspicious email. Use unsubscribe for recognized, legitimate lists you no longer want.
What does Autopilot do at launch?
Plus and Pro include five preset rules. Turning one on first shows a preview of matching email. The low-engagement Archive and new-sender Later presets always collect suggestions for your approval. Other presets can act on future matches if you choose Act now, or collect suggestions if you choose Watch first. Custom rule creation is not part of the launch product, and every rule can be paused.
Is DeclutrMail Later the same as Gmail Snooze?
No. Gmail Snooze schedules one email. DeclutrMail Later moves the current matching email for a sender out of Inbox, adds the DeclutrMail/Later label, and requires one return time for that sender. It does not create a rule for future email.
What changes between Free, Plus, and Pro?
Free costs nothing and needs no card. It includes 1 Gmail account, Senders, Triage, Later and Activity, and 1,000 emails cleared a month. Only Archive and Delete count; Unsubscribe, Keep, Later, previews and Undo never do. Plus is $59 a year: no monthly limit, up to 2 Gmail accounts, the Screener, Autopilot rules and Quiet hours. The Backlog Pass is $19 once, for one Gmail account: no monthly limit for 30 days, plus the Screener and Autopilot while it lasts, and it never renews. On every plan, you can undo Archive, Later and Delete for 30 days.
What counts toward the free 1,000, and when does it reset?
Archive and Delete count each email they clear. Unsubscribe, Keep, Later and Undo don’t count. The free 1,000 resets each month on the day you signed up.
How do I cancel, update my payment method, or get an invoice?
Open the account menu → Billing, or Settings → Plan & billing, to cancel, review invoices, or manage your payment method. Cancellation stops renewal; it is not a refund. Paddle supports self-serve plan and payment-method changes. If you pay in rupees, email support@declutrmail.com to change, pause or restart your plan. You can cancel here.
Can I choose or switch billing currency?
Checkout lets you choose USD/Paddle or INR/Razorpay when both are available for your selected plan. INR prices are independently set, not converted from USD. To pay in another currency, cancel first and subscribe again after your plan ends.
How do I disconnect Gmail or delete DeclutrMail data?
Open the Gmail account menu at the top of the app and choose Disconnect for that Gmail account. That removes DeclutrMail’s access to it and stops all scanning and changes right away. Your history is kept, so you can reconnect later. In Settings › Privacy & data, you can download your data or delete your whole DeclutrMail account. Deleting your DeclutrMail account doesn’t delete any email in Gmail, and changes you already approved, like archiving or moving email to Trash, stay as they are.
What is the refund policy, and how do I get help?
Yes. Ask within 14 days of any charge and we refund it in full, once per customer. Email support@declutrmail.com with “refund” in the subject.